Showing posts with label Customer service. Show all posts
Showing posts with label Customer service. Show all posts

Monday, February 28, 2011

In Which CJ Ceases To Exist

  I have an odd secret to confess.  Not many people know about it, but I guess that the secret is about to be well known.  Are you ready?  Delightful.  I can turn invisible.  Wait, hold on!  I'm not crazy.  I have come to this conclusion after years of research into why I can successfully be ignored both at brick and mortar stores as well as by customer service.  I can look you right in the eyes, give you a VERY specific piece of information, repeat it, and you will still get it wrong.  This must be because of my powers of invisibility, which distort my image, voice, and actions from normal human senses.  I know that my dog could sense me, and this doesn't extend to anyone who knows me, but all others can successfully not see me for long periods of time.

Tuesday, February 8, 2011

Motorola Cliq, Or How I Learned to Hate T-Mobile Customer Service in 12 Complicated Exchanges

  As a fan of technology, there are few things that I look forward to more than unboxing day.  It is a magical time in my techy life where I get to: a.) Break the seal on a box, b.) Remove the packaging, c.) Remove the protective film (usually with a ton of help from my 2 year old), d.) Discard the instructions, and e.) Power up and activate my newest product.

Friday, February 4, 2011

Dude...You're getting a Dell!!

  For all of the crap that I have heard over the years about how Dell makes good products but GREAT excuses, I have to say that I have done my best top avoid them.  Being from Texas I have wanted to purchase a product made by a company from my hone state, but once Compaq became HP, all that was left was The House of Michael.  "For the money you can find a better product with much better customer service."  Well, for everyone with these thoughts, I have just one word to describe my experience: WRONG!!