For all of the crap that I have heard over the years about how Dell makes good products but GREAT excuses, I have to say that I have done my best top avoid them. Being from Texas I have wanted to purchase a product made by a company from my hone state, but once Compaq became HP, all that was left was The House of Michael. "For the money you can find a better product with much better customer service." Well, for everyone with these thoughts, I have just one word to describe my experience: WRONG!!